dLab User Days 2026 brought together DSOs from across the region for a few intensive days of knowledge sharing, discussions, and insights. There is often a bittersweet feeling when our User Days come to an end—and this year was no exception. However, as we now reflect, we can confidently say that the event was a great success. This year, we even set a new record, both in the number of participants and the number of distribution system operators (DSOs). In total, around 50 participants from 26 DSOs attended, both large and small. That may also explain why we felt a little extra excited this year.
While the days focus on updates to our intelligent platform—supporting proactive operations, preventing outages, and improving grid visibility—they’re just as much about bringing DSOs together. It’s a chance to learn from each other, share experiences around digitalization, and realise you’re not alone in tackling everyday challenges. In the end, it all comes down to the same goal: ensuring a reliable power supply, 24/7, all year round.
One of the highlights of the event was the panel discussion featuring Emma Herrlin, Power Engineer at Halmstad Energi; Håkan Nilsson, Head of Operations and Maintenance at Höganäs Energi; and Marcus Karlsson, Head of Operations at Vaggeryd Energi. They shared how they use dLab’s Intelligent platform as a decision-support tool in their daily operations, how they work with grid data in practice, and how they view the role of digitalization in the future power grid.
The panel concluded with a concrete example from Christian Jackmar, Power Engineer at Östra Kinds Elkraft, where early warnings from the platform made it possible to act in time and avoid a power outage. You can read more about this case here.
Crisis Management Insights from dLab User Days 2026
When the unthinkable happens—how prepared are you?
E.ON shared how they work with crisis management during so-called major disturbances. Peter Hjalmar, Regional Manager South at E.ON, provided insights into their response during Storm Johannes and how the organization mobilizes to restore power as quickly and safely as possible.
Alexander Karlsson, Grid Planner at Mölndal Energi, spoke about a different type of incident—the explosion of a voltage transformer in Rävekärr during the summer of 2025. A powerful explosion that immediately left over 20,000 customers without electricity. We learned about their subsequent efforts to restore power, ensuring that customers regained electricity within approximately five hours.
A big thank you for so generously sharing your experiences and insights.
Monitoring and Analysis of Secondary Substations
For us at dLab, it was especially exciting to present more about our new product, developed together with Techinova: dSense – Fault Passage Analyzer. This device functions as both a fault detector and disturbance analyzer for secondary substations. It identifies fault direction, enables faster fault localization, and can support automated switching operations. The result is shorter outage durations and improved reliability of supply. It also represents an important step in our ambition to offer DSOs a comprehensive solution for grid monitoring.
It is clear that a lot is happening in the industry right now. At the same time, many DSOs share similar challenges, and the need to exchange experiences and perspectives is greater than ever.
We’ll leave you with one of our favorite quotes from the days:
“dLab’s platform is the best thing since sliced bread!”
– Alexander Averup, Process Developer, Kraftringen
A big thank you to everyone who participated and contributed during these days. We are already looking forward to seeing you again!
/The dLab Team
